Privacy Policy of Aflalo Communications Inc.
Effective Date: September 1, 2024
Aflalo Communications Inc. (“AFLALO,” “we,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website, services, and other interactions. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, and your rights concerning your data under both U.S. and Canadian laws.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.
1. Information We Collect
We collect both personal information (information that identifies you as an individual) and non-personal information (data that does not directly identify you) through various means, including:
•Personal Information: When you place an order, subscribe to our services, or contact us, we may collect personal information such as your name, email address, phone number, billing address, payment information (including credit card details), and any other information you provide.
•Non-Personal Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, and browsing behavior through cookies, log files, and similar tracking technologies.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
•Providing Services: To process your orders, manage your account, and deliver services to you.
•Customer Support: To respond to your inquiries, troubleshoot issues, and provide customer support.
•Marketing and Communications: To send promotional emails, newsletters, and other communications about our services and promotions, provided you have opted in to receive them.
•Compliance: To comply with legal obligations, enforce our Terms of Service, and protect the rights, property, and safety of Aflalo Communications Inc. and its users.
•Improvement and Personalization: To analyze and improve the performance and content of our website, understand your preferences, and personalize your experience with us.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with:
•Service Providers: Third-party service providers who assist us with payment processing, website hosting, email delivery, customer service, and other operational services. These providers have access to personal information only as necessary to perform their functions and are bound by confidentiality agreements.
•Legal Compliance: We may disclose your information to law enforcement, government officials, or other third parties as required by applicable law, regulation, legal process, or government request.
•Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction, subject to the same protections described in this Privacy Policy.
4. Your Rights and Choices
As a resident of the United States or Canada, you have certain rights regarding your personal information:
U.S. Residents (including CCPA rights):
•Right to Know: You may request information about the categories of personal data we collect and the purposes for which it is used.
•Right to Delete: You may request the deletion of your personal data, subject to certain exceptions (e.g., legal compliance).
•Right to Opt-Out of Sale: While we do not sell your personal information, you have the right to opt-out of future sales should our policy change.
Canadian Residents (under PIPEDA):
•Access and Correction: You have the right to access the personal information we hold about you and request corrections if inaccurate.
•Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
To exercise these rights, please contact us at [email protected]
5. Data Security
We take reasonable precautions to safeguard your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, including encryption (SSL/TLS) for sensitive transactions such as credit card payments. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information transmitted through our website.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, we securely destroy your data.
7. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can choose to disable cookies in your browser settings, but this may limit your use of certain website features.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Third-Party Links
Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
Aflalo Communications Inc.
324-3484 boul des Sources
Dollard-des-Ormeaux, QC
H9B1Z9 Canada
(866) 923-5256
[email protected]